LIVING DREAMS MEXICO

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FREQUENTLY ASKED QUESTIONS

Mexico City has made significant improvements in safety for tourists. We recommend staying in well-traveled areas, using official taxis or ride-sharing apps, and following common safety precautions. Our tours are designed with safety in mind, guiding you through secure routes and providing local insights

Comfortable walking shoes, light layers for fluctuating day and night temperatures, a hat, sunglasses, and sunscreen are essential. Also, remember to bring a refillable water bottle and a power adapter if needed.

While knowing some Spanish can enhance your experience, it is not necessary. Our guided tours are available in English, and many locals in tourist areas speak English.

Zócalo, the Frida Kahlo Museum, Teotihuacan Pyramids, Chapultepec Park, and the Palace of Fine Arts. Each site offers a unique glimpse into the rich history and vibrant culture of Mexico.

Mexico City is renowned for its cuisine. Don’t miss trying tacos al pastor, tamales, and churros. Also, explore local markets like La Merced for a taste of authentic Mexican street food.

It takes approximately 45 minutes to an hour.

To avoid traffic, it is advised to arrange for a pickup no later than 07:00 am.

It can be combined with a visit to the Basilica of Guadalupe
Hot air balloon rides
A visit to a hacienda for a pulque tasting session

Her works are not on display there. You can literally see her furniture and some of her personal belongings.

It includes visits to the Anahuacalli Museum and Diego Rivera’s studio house.

The climate is usually warm. However, during the winter season, temperatures can drop to 32°F, so a light jacket is recommended.

CANCELLATION POLICIES FOR EXCURSIONS AND TRANSPORTATION SERVICES 
  
1. Cancellation Process:
   All cancellations must be made via email and acknowledged by your sales representative or directly with LIVING DREAMS MEXICO to be considered valid.
 
2. No-Show Policy:
   No-shows will result in the full price being charged.
 
3. Rescheduling:
   Rescheduling may incur fees depending on the notice provided and the excursion booked.
 
4. Refund and Credit Policy:
   Full refund or credit will be provided in case of cancellation due to weather or unforeseen circumstances.
 
5. Day-of Service Changes:
   Changes made to the itinerary or headcount on the day of the service will not result in any price adjustments.
 
6. Cancellation Notice:
   If you need to cancel your Dream Day, we are happy to assist. A full refund or credit will be provided with 24 hours notice prior to the agreed pickup time of the confirmed service, and no cancellation fees will apply.
 
7. Cancellation Fees:
   For cancellations made within less than 24 hours prior to the agreed pickup time, a cancellation fee of 30% will be applicable. However, this does not apply to catamarans or yachts. Please see specific cancellation fees below.
 
8. Large Group Policy:
   For groups of 10 or more guests, the notification time for cancellation is 48 hours prior to the agreed pickup time of the confirmed service. This is due to higher costs involved and a higher percentage of guests not showing up than average.
 
9. No-Show Charges:
   No-shows will result in the full price being charged.
 
 

STILL HAVE QUESTIONS? CONTACT US! WE ARE HAPPY TO HELP.